"I want to thank everyone at Waters & Brookes for a great job.
I had a sprinkler system installed 3 years ago, by what was the top rated company on Homestars. I have not been happy with it. There were dry spots; other areas were overwatered. Plants and grass died after the hot dry summer we just had. Any time I to spoke to them about my concerns, they gave me excuses, rather than solutions.
I contacted Waters & Brookes. Joanne, very efficiently, made an appointment for Allan to come and see me. He reviewed the system with me, and made several suggestions. In addition to the problem areas I showed him, he pointed out zones with too many heads, zones watering sunny and shady areas at the same time, heads behind plants and the grass in front not getting watered, a non-functioning rain sensor and many more.
The crew arrived as scheduled. They did their work to make corrections. Then they reviewed the system with me, to be sure everything was satisfactory to me. Waters & Brookes is simply a great company. I have no hesitation to put them as number 1 on Homestars."
"I wanted to thank you (Rainbird) for suggesting AA Waters & Brookes as a company that could help me with a Spring Start-Up. From my initial phone call to request service to the person who actually did the start-up, it was a very pleasant experience. They were professional, very helpful and did a great job! It was a very good suggestion on your part. I would heartily recommend them."
"AWESOME!! My system was completed yesterday. I really appreciate it when a service provider takes the time to explain every aspect of the job they are about to do. I was provided with a sketch, full details, and tests that were conducted on the spot. AA Waters and Brookes are very professional, punctual, and effective. I was treated very respectfully, they answered every question, and the price was fair. I would recommend AA as your 1st choice."
"AA Waters and Brookes have been looking after our home lawn sprinkler system for over 10 years with excellent results. Our system is 23 years old and as components wear out they have replaced them with new designs which work even better than the originals. I would recommend them to anyone thinking of installing a new system or maintaining an existing one system."
"We had a sprinkler system installed at the beginning of the summer which not only did not function properly but did not cover our entire garden. Waters and Brookes came in and reconfigured the system, put new appropriate heads in and ensured that my garden would be properly watered. We now have lush grass and beautiful flowers. They are professional, easy to work with, punctual and leave minimal trace of the digging that had to be done. Office staff is on top of the workers and helpful. Thank you for curing my sick garden."
"AA Waters and Brookes impressed from the start by being the only company to actually call back and respond to inquiries -- and that includes many of the other "top rated" companies on HomeStars whom I called. Allan and the office staff were helpful, polite, patient and willing to work around my schedule. When Allan showed up to give me a quote he took his time to measure, calculate, and explain the job to me; I appreciated this a great deal. He clearly knows his stuff and the material they use is of the best quality (I did a lot of research on sprinkler systems before embarking on this project and everything Allan does matches up to what I've read of best practices in this industry). The workers showed up on time and worked very hard to get the job done. There were a few minor adjustments to be made and these were accomplished quickly and professionally a few days later. Allan took the time to check the work and ensure my satisfaction. The system works great and my lawn and gardens have never looked more lush and beautiful -- this professionally designed and installed system has made my home stand out among a sea of brown and dying grass. I would not hesitate to recommend AA Waters and Brookes and in fact my parents are now installing a system at their house. Top notch value for your money."
"A. A. Waters & Brookes customers are very happy with the lawn sprinkler system they received, the service they got and the company in general. A. A. Waters & Brookes would be an excellent choice for you to purchase lawn sprinklers or irrigation system from. The owner Allan Brookes designs and engineers each irrigation system personally. He is on site during the installation to ensure everything is done properly and you have a very good system. A. A. Waters & Brookes operates throughout Toronto, Ontario, Canada and the Greater Toronto area."
-The Ricky McMountain
"Very good. If I ever have a problem with my lawn sprinkler system they address it right away. There are very few companies I would pass along to others. They are one of them. I really like this company."
"We had no problem with them at all. They were good to us. My husband was pleased with our lawn sprinklers and he is very picky. They were no problem. They are a good recommendation. Came on time. Took the time they said. The system works very well. Customer service is excellent. We would recommend them."
"Oh yes, I have nothing negative to say. I dealt with them 4 years ago. They were recommended by a friend. They are very dependable. No problem whatsoever. I would definitely recommend them for irrigation systems. I think they are a very good company."
"We found them to be excellent. We did not find anything negative. We are quite happy with the results. Absolutely recommend them. They were great. There has to be 4-5 neighbours on the street that used them for their lawn sprinklers and garden irrigation systems. I think they are all happy too."
"I was delighted with them. The garden did not even look like it was touched, after they were finished installing my lawn sprinkler system. They cleaned up nicely. Came when they said. I have nothing but good things to say. I would recommend them to any one wanting a quality irrigation system. We have not had one problem."
"They were good here. I am very happy with the installation and after installation service. Their people put everything back the way it was. No problems at all. I am very pleased with our lawn sprinkler system. I would recommend them to you. Alan was the only one who explained how the sprinkler system would work and about the equipment. The neighbours used them too and I think they are happy too. "
"I had them for 8 years. I am very happy with them. I had no problems with them. Very good, very clean. I would recommend them. Alan knows what he is doing. I have recommended him to my 2 neighbours who wanted a good lawn sprinkler system and I know they are happy too."
"Yes they were great. They were on time. They did everything they said they would do. We have a huge backyard and they did a great job. I would recommend them for sure. Real happy. We have had no problems with our irrigation system. His guys are all great."
"Yes, I think they are a good company. I had no problems. They came when they said. They seem to do a good job. It's definitely working. They are good. I recommend them. I'm very satisfied with my system."
"They were good for us. They did a great job of designing our sprinkler system. We have a very irregular property. They were good and fast. I had no problem at all. It's a nice system. I recommend them. It certainly makes life a lot easier. They are very good."